I'm certainly not going to re-image the computer but perhaps you or someone may know if Registry settings exist that could be causing this and need to be manually deleted. My thinking now is it possible that there is a key entry in the System Registry that is the hold up to this and causing the issue. If you purchased Webroot SecureAnywhere from Best Buy, click here to access the latest download. If you want to request your keycode or installation instructions to be emailed to you, click here to fill out the request form. Unfortunately I'm catching this all second hand as the original person doing this is no longer with the company. I'm starting to think that while there may have been an installation done at some point previously, even though nothing is showing in programs or even on a directory scan. A window opens with your keycode and subscription information. Yet when I again attempted to install EP it again prompts me for the keycode and generates the invalid error. The paradox to this is that this installation invalid keycode error is specific to this one user only. All of the deployed installations have worked as documented. I double-checked this user system to make sure there wasn't any remnant of something left over from a previous installation perhaps too. Click here for step by step instructions on filling out the form. Webroot® Legacy Products (2011 and Prior) 33Īppreciate the reply back about this problem I am having. If you want to register your keycode to your name and email address, click here to fill out the registration form and create an account.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 53.Webroot® Business Endpoint Protection 1130.Webroot Mobile Security for Android 936.
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